New Cancellation Policy

1)  To qualify for full credit, cancellations must be made by the registration deadline which is the Wednesday before the trip.  

2)  To cancel a reservation, please call Williams Ski & Patio at 847-831-4300 option 6, and leave a voice message.  Snowflake Office hours: Mon.-Fri 9:30-4:30

Williams store hours Mon-Sat 9:30-5:30, Thurs til 8:00pm, Sun. 12:00-5:00

3)  All cancellations will be issued as a credit to your credit card.

4)  Cancellations placed after the sign up deadline will incur a $20.00 late cancellation fee.  Cancellations will be accepted up to and including the trip date only.  Please leave a voice message.

5)  No refunds will be issued for cancellations placed after the trip date. Membership fees are not refundable.